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| The Honor Roll
of CRM's Best |
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The Users Choice Awards is a "best of class" recognition for customer relationship products / services based on the judgments of the people who actually use them. The awards are staggered throughout the year with voting closing and winners being announced in particular categories at the end of each month. The program is sponsored by the CRMAdvocate industry initiative.
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| Who Judges the
Products and Services?
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As the program name suggests, the
judges are the users of customer management products and services.
If you use customer management solutions, we encourage you to become
a User Judge. It takes about two minutes (per product) to complete
the ballot. Come back often to vote as new products enter the competition.
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| A World-Class Awards Program - Criteria
for Judgement
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During the year, the Awards Program will be highlighted via leading
conferences, trade publications, associations (see our program
partners on the left side of the page) and web sites. All are
encouraged to be User Judges. Award winners will be selected
based on:
- How well the product FITS with your needs,
- Your SATISFACTION with the product / service, and
- The IMPACT the product / service has had on your
ability to interact with customers.
- Note: Awards are not based on the number of votes!
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| How Are Vendors Promoting the
Program?
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| We allow the suppliers of customer
management solutions to communicate the program to their users
community within common guidelines. Nominated companies may utilize
their web sites, installed base newsletters, press programs and
customer communication programs to encourage User Judges to
participate. Vendor
Instructions. |
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