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- Aug 15, 2000 - |
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Presented at:
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News / Press Releases |  |
Second Annual "Users Choice Awards" Program - Call for User Judges!Stamford CT, June 15, 2000 -- All users of customer relationship products and services are invited to vote in the Second Annual Users Choice Awards program and automatically be entered to win a $500 American Express Gift Certificate. The Awards program is sponsored by Customer Support Management and RealMarket. The Users Choice Awards is a best-in-class recognition program for customer management products and services, based on the judgments of people who use them.Users of customer relationship products and services can register their votes at www.userschoiceawards.com by evaluating products and services in five major categories, including:
Customer Support Management's Editorial Director, Katherine Grayson comments, "The Users Choice Awards definitively identify the systems, software, and resources that users think are best, based on their 'in-the-trenches' evaluations at customer relationship management organizations." Gary Lemke, President of RealMarket, added, "given the complexity of most customer management solutions, a test environment cannot be as comprehensive as the actual user installations. With the Users Choice Awards, users are able to share how well the solutions have met expectations and helped improve customer interaction. "The Awards are a benchmark for customer support and service professionals who are looking for solutions, and need to make the right choice the first time," Lemke continued. "With customer management running at internet speed, there's virtually no room for trial and error." About RealMarket RealMarket (www.realmarket.com) is a market research and intelligence firm dedicated to helping advance the Customer Relationship Management market through research and education. The company publishes RealMarket Today!, a daily email that covers news and financial information for the CRM industry and reaches over 30,000 readers daily. Additionally, RealMarket produces RealMarket Live!, a weekly webcast “talkshow” featuring discussions with industry leaders on driving topics in customer management. RealMarket Research is headquartered in Indianapolis, Indiana. About Customer Support Management Customer Support Mangement is the only management solutions publication written exclusively for customer service and support executives and managers at Fortune 1000 companies, the top 5,000 call/contact centers, eCommerce companies, and other mid-sized to large companies. Customer Support Management is An Intertec®/ Primedia publication. Editorial Contacts: Kathleen Lombardo Customer Support Management Phone: 203.358.4306 Fax: 203.358.5832 Kathleen_Lombardo@intertec.com Jeff Chamberlain RealMarket Phone: 317.816.0677 Fax: 317.816.0578 jchamberlain@realmarket.com | |
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Contact: Jeff Chamberlain, Awards Program Manager Phone: 317.816.0677; Fax: 317.816.0578 jchamberlain@userschoiceawards.com |
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