• How well the product FITS with your needs,
• Your SATISFACTION with the product / service, and
• The IMPACT the product / service has had on your ability to interact with customers.
• Note:  Awards are not based on the number of votes!

2.  Who judges the products and services? (top)
As the program name suggests, the judges are the users of customer management products and services. If you use customer management solutions, we encourage you to become a User Judge. It takes about two minutes (per product) to complete the ballot.

3.  What are the Users Choice Awards? (top)
The Users Choice Awards is a "best of class" recognition for customer relationship products / services based on the judgments of the people who actually use them. The program is sponsored by the CRMAdvocate industry initiative.

4. How do I enter my company to be judged? (top)
Please submit your company's products / services for the Users Choice Awards using this on-line form.

5. How do I vote? (top)
If you use customer management products and services, you can be a User Judge. To Enter your vote, click here?

6.  What are the deadlines? (top)
March 1, 2004 - All Entries open
March 1, 2004 - Voting begins
Click Here for schedule by category - Voting ends
One month before Voting Closes for your category - Entry Deadline
End of month after voting closes for your category - Winner announced
 

7.  Where is a list of the vendors and their products? (top)
You can find a list of vendors and their products in the drop-down menus on the voting page.

8.  How are vendors promoting the program? (top)
Vendors may promote the program though informing their install base and/or customers.  A standard form must be used in promoting the program.  You can read more by clicking here.

9.  Who won Users Choice Awards in previous years? (top)
You will find the results of previous years in our news/press section.

10. Where can I find news and/or press releases concerning the Users Choice Awards? (top)
There is a web page dedicated to Users Choice Awards news and press releases.  You can reach it by clicking here.

11. In what category will my product be placed? (top)
You will enter your product in a category when you enter, however the entry is subject to review by the program manager. You will be notified if your entry is not accepted.